SMS Text Messaging Terms

We send the following types of informational messages:

• Payment Reminders: Notifications about upcoming membership payments
• Payment Confirmations: Receipt confirmations for processed payments
• Failed Payment Alerts: Notifications if a payment cannot be processed
• Account Status Updates: Information about your membership status or account changes
• Facility Access Information: Access codes, gate codes, or entry instructions when needed
• Facility Closure Alerts: Emergency closures or unexpected schedule changes
• Important Policy Updates: Critical changes to facility policies or operations

Expected Frequency: Approximately 2 to 8 messages per month. Message frequency may vary based on your account activity, payment schedule, and facility operations. You may receive more messages during your first month as we provide onboarding information.

No Charge from Total Body Fitness: We do not charge you for SMS messages.

Carrier Rates May Apply: Message and data rates may apply based on your mobile phone plan. Please check with your wireless carrier for details about your text messaging plan. Standard message and data rates from your carrier may apply to each message sent or received.

You can stop receiving text messages at any time by using one of these methods:

Alternative Methods: You can also opt-out by contacting us at (816) 403-4910 or emailing info@totalbodyfitness.com with your request to unsubscribe from SMS messages.

If you need assistance or have questions about the SMS program:

• Text "HELP" to any message from us for assistance
• Call us: (816) 403-4910
• Email us: info@totalbodyfitness.com
• Visit us: 3680 NE Akin Drive #122, Lee's Summit, MO 64064

AT&T, T-Mobile, Verizon, Sprint, Boost, Cricket, MetroPCS, U.S. Cellular, Virgin Mobile, and other major U.S. carriers.

Carrier Disclaimer: Carriers are not liable for delayed or undelivered messages. Message delivery is subject to carrier network availability and your service plan.

Consent Not Required for Membership

Opting in to receive text messages is completely optional. You do not need to consent to SMS messaging as a condition of purchasing any goods or services from Total Body Fitness. You can be a member and use our facilities without subscribing to text messages.

Privacy and Data Protection

Your mobile phone number and text message interactions are subject to our Privacy Policy. We will not share your mobile number with third parties for their marketing purposes without your explicit consent.

View our Privacy Policy: www.totalbodyfitness.com/privacy

Changes to Phone Number

If you change your mobile phone number, you must notify us immediately to avoid messages being sent to the wrong recipient. You can update your phone number by logging into your member portal, calling us at (816) 403-4910, or emailing info@totalbodyfitness.com.

By opting in to this SMS service, you agree to the following:

1. You are the owner or authorized user of the mobile phone number you provided
2. You authorize Total Body Fitness to send automated text messages to the provided number
3. You understand that message and data rates may apply
4. You understand that consent is not required to purchase membership or services
5. You can opt-out at any time by texting STOP
6. Message frequency may vary based on your account activity and facility operations
7. Total Body Fitness reserves the right to modify or discontinue the SMS service at any time
8. We are not liable for delayed or undelivered messages due to carrier network issues